General Support
Product questions, session issues, report queries, and account troubleshooting. All technical issues are handled here.
Contact Gignix support
Reach the team for product help, billing questions, and partnership inquiries. Email support@gignix.com or use the form below.
Contact Channels
Choose the right team for your request.
Every inquiry is routed to the person best positioned to help. All channels resolve through the same inbox. We route internally based on subject matter.
Get Started
Create a free account to save reports, use the job tracker, and unlock higher plan limits.
Partnerships
Bootcamp integrations, recruiting team pilots, API access discussions, and co-marketing opportunities.
FAQ
Contact FAQs
Email support@gignix.com with a clear subject line, or submit the contact form on this page. Both are equally fast.
Email support@gignix.com with the subject “Session Issue” and include your account email, session date, and a short description of what happened.
Most inquiries receive a response within 1 to 2 business days. Issues tied to an upcoming interview are prioritized.
Not currently. Support is email-only so each inquiry has a written record and a researched response.
Have a question that is not listed here?
Reach out directly. We are responsive, clear, and do not route to automated support queues.